Tickets Bot is a fully customisable Discord ticket system. Support via Discord allows you to improve your quality of service and response times. Tickets provides various Ticket Tools as a part of its functionality, such as ticket panels (reaction to open a ticket), ticket logs, canned responses and a web UI for easier management, featuring live web chat.
Click here to visit the web panel. The web panel can be used to modify settings, manage blacklisted users, view tickets and respond to them through webchat.
After adding Tickets to your server, run the command
You will then be prompted to enter:
- Custom prefix
- Welcome message
- Ticket limit
- Channel category
- Logs channel
After this initial setup, the bot is ready to go, however, you may wish to add some admins and support representatives, using
t!addsupport, as well as creating a reaction panel on the Web UI (quick link:
There is a full setup guide available on our Website.
|t!about||Tells you information about the bot||t!about||Everyone|
|t!addadmin||Grants a user or role admin privileges||t!addadmin @User||Administrator|
|t!add||Adds a user to a ticket||t!add #ticket @User||Everyone|
|t!addsupport||Adds a user or role as a support representative||t!addsupport @User||Administrator|
|t!blacklist||Toggles whether users are allowed to interact with the bot||t!blacklist @User||Support|
|t!c||Sends a predefined canned response||t!c myresponse||Support|
|t!close||Closes the current ticket||t!close||Everyone|
|t!help||Shows you a list of commands||t!help||Everyone|
|t!mcr||Command for managing canned responses||t!mcr [list/view/add/delete]||Support|
|t!open||Opens a new ticket||t!open||Everyone|
|t!panel||Creates a panel to enable users to open a ticket with 1 click||t!panel||Administrator|
|t!removeadmin||Revokes a user's or role's admin privileges||t!removeadmin @User||Administrator|
|t!remove||Removes a user from a ticket||t!remove||Everyone|
|t!removesupport||Revokes a user's or role's support representative privileges||t!removesupport @User||Administrator|
|t!setup||Allows you to easily configure the bot||t!setup||Administrator|
|t!cancel||Cancels the setup process||t!cancel||Administrator|
|t!viewstaff||Lists the staff members and roles||t!viewstaff||Everyone|
One of the key features of our Ticket system are reaction panels. Users can react to a panel that instantly opens a ticket for the user, without them needing to run a command.
You can purchase premium for all servers you own for $2/mo at our Patreon.
Alternatively, you can vote at the DBL voting page to get premium free for 24 hours
We're happy to answer any questions you may have. Click here to visit our Discord server