Ticketon

Ticketon is in public beta. Core features are stable and battle-tested — beta status remains while the premium integration stays in Paddle sandbox, so everything, including Unlimited, is currently free. To activate a "paid" plan, follow the subscribe instructions in the docs.

Why Ticketon?

A modern ticket bot built for real support workflows — not a legacy embed-and-button system. Components V2 for tickets, panels and forms, a full web dashboard, and security features most ticket bots don't have.

Free: 3 categories, 3 forms, 9 messages. Unlimited: No caps, plus advanced analytics, feedback collection, custom branding, and full automation. Compare plans

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Highlights

🎫 Ticketing

Buttons, select menus, or /create-ticket. Thread or channel-based, claiming, transfers, blacklists, bulk close/delete, and per-user ticket limits.

🎨 Forms & Custom Messages

Fully custom panels and forms built with Components V2 — file uploads, validated inputs, select menus, dynamic variables. Share and import messages between servers.

🔐 Dashboard & Access Control

A redesigned web dashboard to configure everything, with granular access control over which staff can manage which settings.

📋 Logging & Audit Log (rebuilt)

A complete audit trail of every action in your server, plus opt-in Discord Logging that posts events straight into channels of your choice — with self-healing delivery if a webhook breaks.

⚙️ Automation

Automated ticket workflows and scheduled actions — no coding required. One free action (auto-act when a ticket's author leaves); full automation builder on Unlimited.

📊 Analytics

Response times, resolution rates, volume trends, and category performance. Unlimited adds staff performance, user insights, and feedback stats.

🛡️ PII Shield (new)

Automatically detects and removes messages containing sensitive personal info (card numbers, SSNs, phone numbers, addresses) before they leak in a ticket. Regex detection on every plan; optional AI-powered detection via your own Mistral key.

🌍 Also included

Support schedules, post-ticket feedback surveys, English/German/French localization, and 20+ slash commands.

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[ Full Feature List ] ›

›› Invite: ticketon.app/invite ›› Dashboard: ticketon.app/dash ›› Support Server: ticketon.app/discord ›› Documentation: docs.ticketon.app