Pluno (prev. AwesomeQA)

The Pluno bot automatically answers your community questions in Discord and Telegram channels with 98% accuracy.

 

With Pluno, you can solve your biggest community management problems fast. How?

> Tired of answering the same questions over and over? The bot will learn from your knowledge sources like docs, FAQs, and chat history and will answer all these questions for you instantly.

> Can't provide support at odd hours? The bot works 24/7 without a break so you can rest assured all questions are being answered even when you and your team aren't available.>

> Can't provide support in different languages? The bot can answer questions in any language. Now you can offer an inclusive experience for all!

And you know what? It only takes a few minutes to set up.

Here's how: 

> Invite the bot

Note: For Telegram follow the steps mentioned here

> Add your knowledge source i.e. docs, FAQs, chat history

> Configure bot permissions

And you're done! 

Other bots on the market might provide similar functionality, but at the end of the day, it's all about the results.

That's why the leading communities like Scroll, AAVE, and Dune use Pluno.

Here's an example of what it looks like when you have Pluno installed in your Discord server:

Here's what Dune has to say about their experience with the Pluno bot:

You can also check out our success stories here