Better tickets

Better tickets is a Discord bot for ticket management, staff applications, and jail - built for servers that need staff tooling that scales with them.

Why better tickets? Most ticket bots make you memorize a pile of flag-heavy commands to configure anything. better tickets doesn’t.

Questions beyond a text box: Ticket questions aren’t just free text ask for a live member, role or channel pick or a file upload, right alongside short answer, paragraph, number, and multi-select questions. Eight input types, all in the same modal.

Configured through menus, not flags: /ticket edit and /application edit open a live settings menu in Discord dropdowns and toggles, not a command reference you have to keep open in another tab.

Applications with a real review flow: Questions get asked in DMs, answers land in a formatted submission message, and accepting or denying updates that message in place with who decided and when no separate review channel to manage.

Jail is built in, not bolted on Jail reuses the same ticket system instead of being a separate module: link a category, set a role, and /jail handles the rest role removal, restoration on /unjail, and channel creation.