TixBot — Professional Support Infrastructure for Discord

TixBot transforms your Discord server into a fully-featured support desk.

🎫 Ticket Management

• Button and dropdown ticket panels
• Custom ticket forms to collect info upfront
• Automatic welcome messages
• Transcripts saved and viewable at tixbot.gg

👥 Staff Tools

• Claim tickets and take ownership
• Internal notes visible only to staff
• Priority levels — Low, Medium, High, Urgent
• Add or remove users from tickets
• Full audit log per ticket

⬆️ Escalation

• Multi-tier escalation with separate categories and roles
• /escalate and /deescalate commands

💬 Canned & Auto Responses

• Save and reuse common replies with /tag
• Auto-respond to keywords in new tickets

📊 Analytics & SLA

• Track open, closed, and resolved tickets
• SLA performance monitoring
• Activity charts in your web dashboard

🌐 Web Dashboard

Configure everything from tixbot.gg — no bot commands needed for setup.

🚀 Free to Get Started

1. Invite TixBot
2. Visit tixbot.gg/dashboard
3. Deploy a panel — live in minutes

Support: discord.gg/tixbot Website: tixbot.gg