Tickit

Tickit is a ticket bot built to be the easiest one to set up, even from your phone.

Set up in two commands

1. /settings category add creates a ticket category (up to 5), each with its own staff roles, emoji and description.
2. /setup posts the panel. Tickit checks its own permissions first and tells you exactly what is missing.

For members

• Pick a category from the panel's dropdown to open a ticket
• A private channel only you and that category's staff can see
• One open ticket per category, so no duplicates

For staff

• A Claim button: the first claim wins and everyone sees who has it
• Close requests that the member confirms and staff approve or deny
• A log channel with one entry per ticket, updated as it opens, gets claimed and closes
• A .txt transcript on close, sent to the member by DM and attached to the log

Give each category its own welcome message with /ticket-message, and give the panel your own title, description and image or video.