Ticket Pro

Why Ticket Pro?

Bringing professional ticket management to Discord with an intuitive dashboard, powerful customization, and everything you need to streamline support.

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Key Highlights

• 🖥️ Modern Dashboard : Configure and manage your entire ticket system through an intuitive web interface.
• 🎨 Fully Customizable : Design your ticket panels exactly how you want them
• 📝 Custom Forms : Collect detailed information with built-in form builder
• 🔐 Advanced Permissions : Role-based access control and blacklist management
• ⚡ Dual Mode Support : Choose between channel-based or thread-based tickets
• 📊 Multi-Panel System : Run multiple ticket types for different purposes (premium: unlimited)
• 🕒 Support Hours : Control when tickets can open — any timezone, with a custom off-hours message
• 🌙 Auto-Close : Inactive tickets close themselves with Reopen/Delete options
• ⚡ Quick Replies : Instant canned responses via /reply with autocomplete
• ⭐ Ticket Ratings : Collect 1–5 star satisfaction feedback after close
• 🎫 Professional Transcripts : HTML transcripts with full message history, viewable & downloadable
• ✨ Rich Embeds : Custom embed fields on panel messages for cleaner layouts
• 🎨 Custom Branding : Personalize your bot's identity — avatar, banner, bio & nickname — right from the dashboard

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Getting Started

1. Invite Ticket Pro to your server
2. Run /setup to open the dashboard
3. Open the dashboard and follow the guided setup to create your first panel
4. Deploy it to any channel with a single click
5. You're done! Powerful ticket management with an easy-to-use dashboard.

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Features at a Glance

• Panel Management: Create, edit, duplicate, and delete panels effortlessly
• Form Builder: Design custom intake forms with multiple field types
• Access Control: Role restrictions, user blacklists, and support team assignments
• Ticket Controls: Claim, close, reopen, rename, and manage with slash commands
• Smart Permissions: Automatic permission verification and helpful error messages
• Server Settings: Configure claims, blacklists, and more
• Support Hours: Block ticket creation outside your schedule, in any timezone
• Auto-Close: Close inactive tickets automatically after a configurable timeout
• Canned Replies: Quick answers for faster support with /reply suggestions
• Ratings: 1–5 star feedback after every closed ticket
• Transcript System: Beautiful HTML transcripts with images and full message history
• Transcript Retention: Saved in your dashboard for 7 days (free) or 30 days (premium)
• Custom Branding: Custom bot avatar, banner, bio & nickname per server

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Join the Community

• 👉 Invite the bot
• 👉 Support Server
• 👉 Dashboard

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