ModSignal
45
Pings your staff the moment a member joins your support voice channel. One-click handling, response stats, and a 60-second setup.
Voice support alerts for Discord
Stop letting members wait in silence
Someone joins your support voice channel. Your staff gets pinged. One click to handle it.
Set up in about a minute
STEP 1
Add ModSignal
Invite the bot to your server. It only needs non-privileged intents.
STEP 2
Run one command
Pick a waiting voice channel, a ping channel, and a staff role.
STEP 3
Test it
Send a preview alert with /calls test, and you are live.
/setup support
waiting_channel: Support Waiting
ping_channel: staff-pings
staff_role: Support Team
waiting_channel: Support Waiting
ping_channel: staff-pings
staff_role: Support Team
/setup checklist reports any missing permission or setting in one place.
Everything your support queue needs
Staff alerts
A clean alert with Handle, Dismiss, and Join voice buttons when a member joins your waiting channel.
Built for restarts
Buttons keep working after a restart, and members keep their place in the queue.
Escalation
Ping a senior role automatically if nobody responds in time.
Team statistics
Response time, handle time, claim rate, and top handlers.
Staff duty
See who is available with /duty, by command or a duty voice channel.
Member feedback
Members can rate each handled call, and you see the results.
Your workflow
Custom messages, alert delay, cooldowns, auto-delete, log channel, and auto-threads.
Two languages
Member-facing messages in English and German.
Premium
- Up to 10 staff ping roles
- Custom alert color
- Live waiting counter in a channel name
- Server-specific bot name, avatar, and bio
The core product stays free.
Privacy first
No privileged intents. ModSignal cannot read message content, and removing the bot deletes your server's call data. Read the privacy policy.
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