AI Ticket Bot
3.78K
It’s not just an AI, it’s your AI. Smarter tickets, smoother support, and full control — all powered by advanced automations and AI.
It's not just an AI, it's your AI.
Unlimited tickets.
An AI that knows your server.
A complete Discord ticket bot with an AI your staff teaches. It answers members first, hands the rest to a person, and works inside the ticket bot you already run.
Free plan included. No card, ever.
- 3,700+ servers
- 175,000+ tickets handled
- About half solved by the AI alone
Teach it once. It answers forever.
Every server gets its own brain. A staff member types a fact, and the next member who asks gets that fact back, in a real ticket, without anyone being pinged.
Monday, in the staff room
R
Riley
14:02
/ai train refunds on the supporter role are
open for 14 days from purchase
AI Ticket Bot
APP
14:02
Saved to this server's brain.
Thursday, in a ticket
K
Kayla
21:04
i bought the supporter role 3 days ago, can i still get a refund?
AI Ticket Bot
APP
21:04
Yes. Refunds on the supporter role are open for 14 days from purchase, so
3 days is well inside the window. Money moves through a person here, so I
have passed this on with your purchase date attached.
Closed by Riley six minutes later. Transcript saved, channel removed.
Nothing there is a stock answer. The refund window came from one line a staff member typed, and the handoff happened because the model ranked a billing question as one a person should sign off. It is not allowed to escalate on the first sign of frustration, or before it has actually looked for an answer.
A ticket bot first. Then the AI.
Turn the AI off and you still have a full ticket system. Turn it on and it answers from what you taught it.
Everything a ticket bot should do
No cap on how many tickets your server takes, on any plan.
Panels
Categories
Forms
Claim and transfer
Quick replies
Staff roles
Working hours
Transcripts
37 languages
Web dashboard
An AI that is yours, not a shared FAQ
One brain per server, so nothing bleeds between communities.
Type a fact
Paste a link, it crawls the site
Attach 10 files a message
PDF, Word, CSV, images
Keep the ticket bot you already run
/ticket connect puts our AI inside the tickets Ticket Tool or Tickets Bot already opens for you. No migration, and it is on every plan including Free.
Live in three steps.
Most servers are taking tickets a couple of minutes after the invite.
1
Add the bot
One click from this page. Nothing to configure yet.
2
Run /setup
One command builds the panel, the categories, the staff role, the private ticket area and the permissions.
3
Publish the panel
Members can open tickets, and your 14 days of Premium start on that publish.
That trial, in full
No payment method at any point, so there is nothing to cancel and it cannot turn into a charge.
It ends by itself after 14 days and the server drops back to the free plan.
Nothing is deleted when it ends. Panels, transcripts and everything you taught the AI stay exactly where they are.
One per server, permanently. Removing and re-adding the bot does not earn a second one.
Start free. Pay when the AI is doing real work.
Everything except AI tokens is built to feel unlimited. Card or crypto, in EUR, cancel any time.
Free
For a server getting started.
€0
No card, no expiry.
Unlimited tickets, AI included
1 panel, 5 categories
50K AI tokens a day
A small "Powered by" footer on tickets
Add to your server
One command to set up.
Premium
Most servers
For a community with real support traffic.
€9.99 /mo
or €95.90 billed yearly
5 panels, 10 categories each
250K AI tokens a day, 5x Free
Your brand on the bot, no footer
Ticket forms, working hours, AI FAQ channel
Get Premium
Cancel anytime. 14-day refund.
Pro
For large servers, on the AI you choose.
€29.99 /mo
or €287.90 billed yearly
Connect your own AI: GPT, Claude, Gemini and more
15 panels, 15 categories each
1M AI tokens a day, 4x Premium
25 staff roles, 200 quick responses
Get Pro
Cancel anytime. 14-day refund.
Enterprise
Custom limits, a per-deal price, and a person to talk to. For networks running support at a scale the plans above do not cover.
A token is what a conversation actually spends, not a message count. Hit the cap and the AI stops cleanly while tickets keep working by hand. There are no overage charges.
Vote here. Win something every time.
A vote takes about ten seconds and earns your server a spin. There is no losing outcome, and servers that already pay can spin too.
If your server has no paid plan
You win free Premium hours.
70%3 hours
22%6 hours
7%12 hours
1%24 hours
If it already has one
You win extra AI tokens instead.
55%10,000 tokens
27%25,000 tokens
15%50,000 tokens
3%100,000 tokens
The DM after a win
AI Ticket Bot
APP
Keep Premium
The odds are published before you spin, generated from the same table the roll uses.
One spin per 12 hours, spun from the Billing page of your dashboard. Winning hours gives the server a plan, so any further spin in that window pays tokens instead: Premium can never stack on itself. A rolling weekly cap keeps it fair, and nothing is consumed when a spin is refused.
Straight answers.
Is the free plan actually free?
Yes. It carries ticket panels, the per-server AI, transcripts, all 37 languages and the web dashboard. It does not expire and it never asks for a card.
Does it work with Ticket Tool?
Yes. /ticket connect points our AI at the tickets your current bot already opens, on every plan. You keep your panels and your close button, and we add the answering.
What can the AI actually read?
Facts your staff type, links you paste, and files you attach, up to 10 a message. In a ticket it can also read a channel a member points at, always from that member's own view, so it never shows anyone a channel they could not already see.
When does a human get involved?
The model ranks the ticket and pings the one staff role you wired: high for billing, account access, abuse and security. It is forbidden from escalating on first frustration or before it has looked for an answer.
Does it learn from my tickets on its own?
No, and that is deliberate. Training is a command a staff member runs, so a confused member cannot teach your bot something wrong by accident.
What happens to a closed ticket?
The channel is removed so the server stays tidy, and a full transcript is saved and linked at aiticketbot.com/transcripts. Free keeps 90 days of them, paid plans keep two years.
It's not just an AI, it's your AI.
Add it to your server and stop answering the same questions.
Free plan, no card. Your first panel starts 14 days of Premium, and nothing is lost when it ends.
Status
A public status page with 90 days of uptime history, refreshed every 30 seconds.
Open the status pageAI pipeline
Messages are processed by our own AI platform (Nexus) and Anthropic's model API, or by the AI provider a Pro server connects itself. We keep brain state on our infrastructure.
Read the privacy policyYour data
Remove the bot and everything tied to your server is purged within 48 hours. Export or delete it yourself, no email to anyone.
Open the dashboardBilling
14-day refund on your first subscription payment. At the token cap the AI pauses and tickets keep working.
Read the refund policyServers using this bot
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