Tickets

Tickets

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Support tickets, applications and appeals in one bot, with a visual panel designer, HTML transcripts and a web dashboard.


Discord ticket platform

Tickets

Support·Applications·Appeals

Support tickets, staff applications and moderation appeals in one bot, with a visual panel designer, HTML transcripts, staff analytics and a web dashboard your whole team can use.

3-in-1Tickets · Apps · Appeals
15Buttons per panel, free
10Embeds per panel message
Panel designer

Design the exact message your members will see.

Build panels block by block on the web dashboard. Every block is a real part of a Discord message, so the preview is the panel.

Text above the embed, then up to 10 embeds, then the buttons. Discord's own order, nothing you can break.
Three rows of five. Drag any button into any slot. Turn a whole row into a dropdown menu and its buttons become the options.
15 buttons per panel on the free plan, 25 on premium, which is Discord's own ceiling. Ticket buttons, application types and link buttons share the allowance in any mix.
Discord's four button colours, emoji on everything, a live preview, and a save that tells you exactly what is missing.
Pick up where you left off. Leave mid-edit and the designer offers to resume your draft.
Applications and appeals use the same designer, plus a choice per panel: ask questions by DM, or pop up a form right where the member clicked.
Tickets APP Today at 9:41 AM
Need a hand? Pick the option that fits and a private channel opens for you.
Help & Support
General Support — Questions about the server
Report a Member — Handled privately by moderators
Billing — Orders, refunds and receipts
KojinStudios · Tickets
General SupportReport a MemberBillingStatus page
Choose a category to open a ticket
Three products

One bot for support, recruitment and moderation.

Each one has its own panels, staff flows, logs and transcripts, and they all share the same dashboard.

Support tickets

Private channels or threads, opened from the buttons and menus you designed.

  • Claiming and staff assignment
  • Per-button questions and pings
  • Quick responses and staff tools
  • HTML transcripts on close
  • Per-panel log channels

Applications

Staff, partner and role applications with structured questions and a review flow.

  • Short or long answers per question
  • Ask by DM or by pop-up form
  • Approve, deny and grant roles
  • Account and server age requirements
  • Cooldowns and re-application rules

Appeals

Ban and punishment appeals your moderators can review without leaving Discord.

  • Structured appeal categories
  • Reviewer roles and pings
  • Decision DMs to the member
  • Open-appeal limits per member
  • Full case transcripts
Features

Built around how staff teams actually work.

HTML transcripts

Every closed conversation saved as a clean, searchable page, DM'd to the member and posted to your log channel.

Statistics

Volume, response times and staff activity on the dashboard, with trends over 7, 30 or 90 days. Free on every plan.

Claiming

Staff claim a ticket so two people never answer the same one, and nothing sits unowned.

Star ratings

After a claimed conversation closes, the member rates the staff member who handled it. Reviews roll up per person.

Staff roles

Staff and admin roles with required, blocked and reviewer roles per button or type.

Routing

Each button opens under its own Discord category, pings its own roles and logs to its own channel.

Auto-close

Inactive tickets warn, then close and transcript themselves, on the schedule you set.

Threads or channels

Choose per panel, and per button, whether tickets open as private threads or text channels.

Web dashboard

Panels, permissions, logging, branding and quick responses, all editable from the browser and synced live.

Plans

Everything essential is free. Premium is for the biggest servers.

Transcripts, analytics, claiming, star ratings and the full panel designer cost nothing. Premium lifts the limits and adds four things.

Free

No card, no trial
10panels in total
15buttons per panel
3open tickets per member
5quick responses
Full panel designer, dropdown rows, 10 embeds
Tickets, applications and appeals
HTML transcripts, kept 30 days
Analytics, claiming, staff roles and star ratings

Premium

Per server
∞panels
25buttons per panel
5open tickets per member
20quick responses
Custom branding — your name and colours, not ours
Auto-close on inactivity — abandoned tickets clear themselves
Blacklists and whitelists — control who can open what
Transcripts kept forever — no 30-day expiry
25 buttons per panel — Discord's own maximum
Get started

Bring order to your community.

Add Tickets, open the dashboard, and post your first panel in a couple of minutes.

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