Ticketon

Open tickets with buttons, select menus or /create-ticket. Threads or channels, claiming, transfers, blacklists, bulk close and delete, and per-user limits.

Built with Components V2: file uploads, validated inputs, select menus, dynamic variables. Any custom message can double as a panel. Share and import messages between servers.

A redesigned web dashboard for every setting, with granular control over which staff can manage what.

A complete trail of every action in your server, plus opt-in Discord logging that posts events into channels you pick. Delivery heals itself if a webhook breaks.

Ticket workflows and scheduled actions without code. One action free (act automatically when a ticket's author leaves), full builder on Unlimited.

Response times, resolution rates, volume trends and category performance. Unlimited adds staff performance, user insights and feedback stats.

Catches and removes messages carrying card numbers, SSNs, phone numbers or addresses before they sit in a ticket. Regex detection on every plan, optional AI detection with your own Mistral key.

Support schedules, post-ticket feedback surveys, English, German and French localization, and 20+ slash commands.