Ticket Tool
Explore Discord Bot Commands for Ticket Tool
Discover all available commands for Ticket Tool and how to use them. Each command includes a short description so you can quickly find what you need.
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All commands
/ add
Add a user to the current ticket
/ ask
Ask AI about Ticket Tool, or this server's tickets on Community and Pro
/ canned
Send a canned reply to this ticket
/ claim
Claim the current ticket
/ close
Close the current ticket
/ debug
Full diagnostic report for this server (admin only)
/ delete
Delete the current ticket and channel
/ deploy-flow
Deploy a support flow to a channel
/ health
Quick bot health check for this server
/ help
View all available bot commands and their usage
/ kb
Send a knowledge base article
/ move
Move this ticket to another category
/ pause
Stop automations running on this ticket
/ ping
Check the bot's response time
/ priority
Set the priority of the current ticket
/ private
Restrict this ticket to its current staff, hiding it from other support roles
/ rate
Ask the ticket creator to rate their support experience
/ remove
Remove a user from the current ticket
/ rename
Rename the current ticket
/ reopen
Reopen a closed ticket
/ reply
Reply to the ticket anonymously, as the brand
/ resume
Let automations run on this ticket again
/ setup
Set up your ticket system with a guided wizard
/ setup-panel
Deploy a ticket panel to a channel
/ ticket-info
Show details about this ticket
/ transcript
Generate a transcript of the current ticket
/ unclaim
Unclaim the current ticket
/ unprivate
Restore normal staff access to a private ticket