It’s not just an AI, it’s your AI. Smarter tickets, smoother support, and full control — all powered by advanced automations and AI.
It's not just an AI, it's your AI.
Teach it your rules once. It answers your members, sends the tickets that need a human to your staff, and saves a transcript every time.
Most ticket bots add a generic chatbot on the side. Every server here gets its own brain that your staff teaches, that can read your channels when it needs to, and that knows when to hand off.
A member says the price in your channel is wrong. The bot calls search_channel, reads the latest posts from that member's own view, and answers with what is actually written there. Never a generic FAQ.
The model picks a priority: high for billing, account access, abuse or security, normal for routine, low for FYI. It is forbidden from escalating on first frustration or before it has actually looked. Then it pings the one role you wired.
Run /ai train to teach a fact ("our refund window is 14 days"). The next ticket, the AI uses it. Each server keeps its own brain, so no flat shared answer list bleeds between communities.
Open tickets through panels, let the AI handle the routine, and keep a clean record of every conversation.
One brain per server, taught with /ai train and grown turn by turn. Inference runs on our own platform and Anthropic's model, never resold through a third party.
The AI can list and search channels and check a member's roles, all from that member's permission view, so it never leaks a channel they cannot see.
Priority-ranked handoffs to the exact staff role you choose. No more "everything pings @owner", no robotic escalate-on-everything.
When a member owes a reply they get a gentle DM nudge timed to the conversation. When staff owe one, the claimer gets pinged. Tickets waiting on your team are never auto-closed.
Channels are deleted on close to stay tidy. A full transcript is saved and linked at aiticketbot.com/transcripts so nothing is lost.
Set a per-server name, avatar, banner and bio and it applies to Discord on save. Real branding, not just a username string swap.
Panels, embeds, buttons and system messages are fully translated into 37 languages, set per server with /language. Available on every plan.
Ticket stats, an AI block, and a staff leaderboard with smart attribution, so credit goes to who actually did the work, not whoever clicked close.
Voting takes a few seconds and earns your server a spin on the reward wheel. Land a prize and you get free Premium time, no card, on a server you pick.
Your server earns one spin every 12 hours on Top.gg. Wins are redeemed on your dashboard Billing page while the server has no paid plan.
Manage panels, watch the AI work, review transcripts and tune your brain from one console.
Everything except AI tokens is built to feel unlimited. Prices in EUR, cancel any time.
| Feature | Free€0 | Premium€9.99/mo€99/yr · save 17% | Pro€29.99/mo€299/yr · save 17% | EnterpriseCustom |
|---|---|---|---|---|
| AI tokens / month | 500K | 3M | 15M | Custom |
| Ticket panels | 1 | 5 | 15 | Unlimited |
| Categories / panel | 5 | 10 | 15 | Unlimited |
| Staff roles | 3 | 10 | 25 | Unlimited |
| Quick responses | 5 | 50 | 200 | Unlimited |
| Per-server AI brain | ✓ | ✓ | ✓ | ✓ |
| 37 languages | ✓ | ✓ | ✓ | ✓ |
| Modal questions & working hours | ✗ | ✓ | ✓ | ✓ |
| Smart inactivity & analytics | ✗ | ✓ | ✓ | ✓ |
| Whitelabel & public FAQ channel | ✗ | ✓ | ✓ | ✓ |
| "Powered by" watermark | On | Off | Off | Off |
It's not just an AI, it's your AI.
Add AI Ticket Bot in under a minute, teach it one rule, and watch it start closing tickets for you.
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