AI Ticket Bot

AI Ticket Bot

5
3.29K

It’s not just an AI, it’s your AI. Smarter tickets, smoother support, and full control — all powered by advanced automations and AI.


> /ai train refund window is 14 days, not 30 ✓ learned
Discord ticket bot · AI built in
AI Ticket BotV2

It's not just an AI, it's your AI.

An AI ticket bot that knows your server.

Teach it your rules once. It answers your members, sends the tickets that need a human to your staff, and saves a transcript every time.

AI activity
Representative
escalating ticket #4420 to @staff-team
priority: high
just now
replying in #ai-chat
read #pricing, quoted the live post
4s
ticket #4421 closed
transcript saved · 4.2 KB
11s
ticket #4417 closed
6 turns · transcript saved
24s
neuron trained by @staff
refund window · 14 days
47s
Servers
3.3K+
communities served
Tickets
176.6K
handled lifetime
Resolved
50%
closed by AI, no human
Response
2s
average AI reply
// why it is different

AI built into the architecture, not bolted on.

Most ticket bots add a generic chatbot on the side. Every server here gets its own brain that your staff teaches, that can read your channels when it needs to, and that knows when to hand off.

01

It cites your server

A member says the price in your channel is wrong. The bot calls search_channel, reads the latest posts from that member's own view, and answers with what is actually written there. Never a generic FAQ.

02

It escalates honestly

The model picks a priority: high for billing, account access, abuse or security, normal for routine, low for FYI. It is forbidden from escalating on first frustration or before it has actually looked. Then it pings the one role you wired.

03

Your staff teach it

Run /ai train to teach a fact ("our refund window is 14 days"). The next ticket, the AI uses it. Each server keeps its own brain, so no flat shared answer list bleeds between communities.

// everything in the box

Built for real support, not a demo.

Open tickets through panels, let the AI handle the routine, and keep a clean record of every conversation.

Per-server AI brain

One brain per server, taught with /ai train and grown turn by turn. Inference runs on our own platform and Anthropic's model, never resold through a third party.

Server-aware tools

The AI can list and search channels and check a member's roles, all from that member's permission view, so it never leaks a channel they cannot see.

Smart escalation

Priority-ranked handoffs to the exact staff role you choose. No more "everything pings @owner", no robotic escalate-on-everything.

Smart inactivity

When a member owes a reply they get a gentle DM nudge timed to the conversation. When staff owe one, the claimer gets pinged. Tickets waiting on your team are never auto-closed.

Every ticket, transcribed

Channels are deleted on close to stay tidy. A full transcript is saved and linked at aiticketbot.com/transcripts so nothing is lost.

True whitelabel

Set a per-server name, avatar, banner and bio and it applies to Discord on save. Real branding, not just a username string swap.

37 languages

Panels, embeds, buttons and system messages are fully translated into 37 languages, set per server with /language. Available on every plan.

Analytics that decide

Ticket stats, an AI block, and a staff leaderboard with smart attribution, so credit goes to who actually did the work, not whoever clicked close.

// vote & win

Vote, spin the wheel, win free Premium.

Voting takes a few seconds and earns your server a spin on the reward wheel. Land a prize and you get free Premium time, no card, on a server you pick.

Real odds. Real spins live on your dashboard.
72% No prize
18% 6h Premium
8% 12h Premium
2% 24h Premium

Your server earns one spin every 12 hours on Top.gg. Wins are redeemed on your dashboard Billing page while the server has no paid plan.

// see it live

The whole thing runs at aiticketbot.com.

Manage panels, watch the AI work, review transcripts and tune your brain from one console.

AI Ticket Bot dashboard and live AI activity aiticketbot.com
// pricing

Start free. Upgrade when you grow.

Everything except AI tokens is built to feel unlimited. Prices in EUR, cancel any time.

Feature Free€0 Premium€9.99/mo€99/yr · save 17% Pro€29.99/mo€299/yr · save 17% EnterpriseCustom
AI tokens / month500K3M15MCustom
Ticket panels1515Unlimited
Categories / panel51015Unlimited
Staff roles31025Unlimited
Quick responses550200Unlimited
Per-server AI brain
37 languages
Modal questions & working hours
Smart inactivity & analytics
Whitelabel & public FAQ channel
"Powered by" watermarkOnOffOffOff

It's not just an AI, it's your AI.

Give your server a brain that learns.

Add AI Ticket Bot in under a minute, teach it one rule, and watch it start closing tickets for you.

Valoraciones y Reseñas


5

8 reseñas

Solo los usuarios registrados pueden dejar reseñas. Todas las reseñas son moderadas por moderadores de Top.gg. Por favor asegúrate de revisar nuestras pautas antes de publicar.

5 estrellas

8

4 estrellas

0

3 estrellas

0

2 estrellas

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1 estrella

0




howard0003
howard0003
about 1 year ago

thought it's fake, but it actually works!

3

thomas7b3_57715
thomas7b3_57715
about 1 year ago

W bot, i can sleep while tickets are resolved by AI

3




izrodar
izrodar
9 months ago

Best AI ticket bot on the market, hands down!!!

1