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Ticket Pro

4.6

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개요

명령어

공지

비교

Create, customize, and manage discord tickets with ease.

Why Ticket Pro?

Bringing professional ticket management to Discord with an intuitive dashboard, powerful customization, and everything you need to streamline support.

Key Highlights

🖥️ Modern Dashboard : Configure and manage your entire ticket system through an intuitive web interface.
🎨 Fully Customizable : Design your ticket panels exactly how you want them
📝 Custom Forms : Collect detailed information with built-in form builder
🔐 Advanced Permissions : Role-based access control and blacklist management
⚡ Dual Mode Support : Choose between channel-based or thread-based tickets
📊 Multi-Panel System : Run multiple ticket types for different purposes (premium: unlimited)
🕒 Support Hours : Control when tickets can open — any timezone, with a custom off-hours message
🌙 Auto-Close : Inactive tickets close themselves with Reopen/Delete options
⚡ Quick Replies : Instant canned responses via /reply with autocomplete
⭐ Ticket Ratings : Collect 1–5 star satisfaction feedback after close
🎫 Professional Transcripts : HTML transcripts with full message history, viewable & downloadable
✨ Rich Embeds : Custom embed fields on panel messages for cleaner layouts
🎨 Custom Branding : Personalize your bot's identity — avatar, banner, bio & nickname — right from the dashboard

Getting Started

Invite Ticket Pro to your server
Run /setup to open the dashboard
Open the dashboard and follow the guided setup to create your first panel
Deploy it to any channel with a single click
You're done! Powerful ticket management with an easy-to-use dashboard.

Features at a Glance

Panel Management: Create, edit, duplicate, and delete panels effortlessly
Form Builder: Design custom intake forms with multiple field types
Access Control: Role restrictions, user blacklists, and support team assignments
Ticket Controls: Claim, close, reopen, rename, and manage with slash commands
Smart Permissions: Automatic permission verification and helpful error messages
Server Settings: Configure claims, blacklists, and more
Support Hours: Block ticket creation outside your schedule, in any timezone
Auto-Close: Close inactive tickets automatically after a configurable timeout
Canned Replies: Quick answers for faster support with /reply suggestions
Ratings: 1–5 star feedback after every closed ticket
Transcript System: Beautiful HTML transcripts with images and full message history
Transcript Retention: Saved in your dashboard for 7 days (free) or 30 days (premium)
Custom Branding: Custom bot avatar, banner, bio & nickname per server