A complete Discord ticket system, live in minutes. Web Dashboard!
The smarter Discord ticket system.
Create, customise and run your whole support system from a powerful web dashboard, not a wall of commands.
Free to start
Web dashboard
Fast setup
Custom ticket panels
Transcripts
Staff management
Discord is where your tickets happen.
YourPal is where you manage everything.
YourPal is where you manage everything.
The dashboard
A dashboard built for humans.
Most ticket bots make you memorise commands and dig through Discord settings. TicketPal puts panels, categories, staff, messages, transcripts, activity and analytics behind a clean web interface you can actually navigate.
Features
Built to handle real support.
🎫 Custom ticket panels
Build panels with buttons or menus for different kinds of support, each with its own questions and routing.
🖥️ Web dashboard
Configure TicketPal visually instead of relying on endless commands.
👥 Staff management
Give your support team controlled access to the servers they handle.
📄 Transcripts & logs
Keep a searchable record of every closed ticket and staff action.
⚡ Fast, guided setup
A quick-setup flow gets a working panel live in about a minute.
🎨 Customisation
Tailor ticket messages, panel appearance and behaviour to your community.
📊 Analytics
See open tickets, response times and activity at a glance.
🔔 Automation
Auto-close, reminders and support alerts keep tickets moving.
Giveaways, suggestions, reaction roles and a blacklist, all included free.
How it works
Live in three steps.
Add TicketPal
Invite the bot to your Discord server with the button above.
Open your dashboard
Sign in at yourpal.dev and pick your server.
Build your ticket system
Create your panels, set up your staff and start taking tickets.
Pricing
Start free. Upgrade when you grow.
You don't need to buy anything to try TicketPal. The free plan runs a real support system:
Free
A ticket panel with up to 3 ticket types, transcripts & logs, giveaways, suggestions, reaction roles and a blacklist.
Plus
Up to 10 panels, auto-close & reminders, custom branding & messages, reviews, priority levels and team members.
Max
Unlimited panels, the live ticket viewer, reusable panel templates and multiple servers.
Why TicketPal
Why teams choose TicketPal.
Simple
No unnecessarily complicated setup to get your first panel live.
Visual
Manage your whole support system from a web dashboard.
Powerful
Advanced features are there when you need them, not in your way when you don't.
Built to grow
Works for a small community and scales up to a real support team.
Constantly improving
Actively developed as part of the YourPal ecosystem.
TicketPal isn't trying to turn ticket management into another job.
Use cases
Made for every kind of community.
Gaming communities
Handle reports, appeals and player support in order.
Creator communities
Member support and partnership requests, kept tidy.
Businesses
Structured customer support, right inside Discord.
Dev communities
Bug reports and technical support with transcripts to look back on.
Compare
A different approach to ticket bots.
| Feature | TicketPal | Traditional ticket bot |
|---|---|---|
| Full web dashboard | ✓ | Often command-based |
| Button & dropdown ticket panels | ✓ | ✓ |
| Pre-ticket question forms | ✓ | Varies |
| Transcripts & action logs | ✓ | Varies |
| Team dashboard access for staff | ✓ | Rare |
| Auto-close, reminders & alerts | ✓ | Varies |
| Reviews & priority levels | ✓ | Rare |
| Live ticket viewer (reply from the web) | ✓ | Rare |
| Usage analytics | ✓ | Varies |
| A range of add-ons | ✓ | Rare |
| Free plan | ✓ | Varies |
FAQ
Questions, answered.
Is TicketPal free?
Yes, you can start for free and run a real ticket system, with optional Plus and Max upgrades for communities that need more.
Do I need to know Discord commands?
No. TicketPal is built around its web dashboard, though Discord commands and buttons are available where they're useful.
Can I create multiple ticket panels?
Yes. Free includes one panel, Plus raises it to ten, and Max is unlimited, each panel can have several ticket types.
Are ticket transcripts available?
Yes. Closed tickets are saved as transcripts you can review later, on every plan.
Can my staff access TicketPal?
Yes. Support roles handle tickets in Discord, and on Plus you can invite team members to a server's dashboard with controlled access.
Can I use TicketPal for a Minecraft server?
Yes. It's a great fit for player reports, purchase support, ban appeals and applications, with a dedicated Minecraft add-on.
Does TicketPal work for businesses?
Yes. Communities and businesses use it to bring structured customer support into Discord.
Your support system shouldn't be complicated.
Create your ticket system, manage it from the web and give your community a better way to get help.
Free to get started · manage everything at yourpal.dev
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