Tickflow
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The modern, discord ticket bot. Web dashboard, live chat, online transcripts, auto translate & much more.
Support that flows
Tickflow
tickets that flow.
The modern Discord ticket bot. Web dashboard, live chat, online transcripts and auto-translation. Set everything up in a clean UI and reply to your users right from the dashboard.
Open the Dashboard
Why Tickflow?
Three things no other ticket bot does this cleanly.
Web dashboard
Build panels, categories and branding visually. No config files, no command spam.
Live chatPro
Your team answers from the dashboard, the user sees it instantly in Discord.
Live auto-translationPro
The user writes in their language, your staff reads in theirs. 100+ languages.
Everything you get
A generous free tier. Pro when your team grows.
Free
- Ticket panels: buttons, dropdown menus & slash commands
- 2 ticket modes · classic channel or private thread (smart auto-default by boost level)
- Multiple categories with custom emoji, color, support roles, welcome message & user limits
- Pre-fill question forms before a ticket opens
- Claim, close (with reason + reopen), add/remove users, rename
- Auto-close on inactivity & blacklist for spam protection
- Online transcripts
- Feedback system (1-5 rating + comment), audit log, basic analytics
- Team management · invite staff to the dashboard
- English & German interface
Pro
- Visual embed builder & full branding
- Live chat mode & live auto-translation
- Advanced analytics: response & resolution times, staff leaderboard, peak hours, charts
- Priority & SLA system with breach webhooks
- Knowledge base / FAQ
- Ticket tags & internal staff notes
- Custom staff roles & granular permissions
- White label · your own bot name, avatar & branding, Tickflow logo removed
- Multi server sync · manage many servers from one dashboard
- Public API + webhooks to plug into your own tools
Get started in minutes
No config files. No guesswork.
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Invite Tickflow
Add the bot to your server with the invite button above.
✓
You're ready
Build your first panel and open a ticket. Your team gets to work.
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