Invite ProTickete
Add the bot to your server and give it the permissions it needs to manage your ticket channels.
✨ Advanced Free Tickets, Dashboard, Modals, Dropdowns, Faqs, Transcripts, Staff Tools, Easy Setup, Statistics, Feedback, and Much More!
FREE DISCORD TICKET SYSTEM
Good support starts
with a simple ticket.
Give your members a place to ask for help. Build the panels, collect the details, and let your staff take it from there.
Tickets, forms, transcripts and staff tools. The core ticket system is free.
Your panelsDifferent options for different requests
Your staffChoose who handles each ticket
Your wayEnglish and Arabic support
GET STARTED
Start small. Make it yours.
Run /auto-setup for your initial setup, then fine-tune it in the dashboard.
Run the setup command
Use /auto-setup to create the initial roles, channels and ticket configuration.
Open a test ticket
Check the member experience. Then adjust your panels, destinations and staff roles from the dashboard.
BUILT FOR REAL REQUESTS
Support isn’t one-size-fits-all.
A bug report needs different details from an order. Give each request its own route.
Multiple ticket panels
Create separate panels for support, reports, orders or appeals. Customize the messages, images, colors and buttons.
Forms that ask the right things
Collect short answers, longer explanations, selections and file uploads before your team starts the conversation.
A destination for every choice
Send different buttons and form choices to different categories or channels, with the right staff roles attached.
Staff tools that stay clear
Claim a ticket, see who is handling it, and close it with a reason when needed. Set who can access and close tickets.
Hosted transcripts
Keep a readable record of the conversation. Find saved transcripts from the dashboard and share the link when appropriate.
Ticket numbers that keep up
Every ticket gets an ID. Use a username, a number, or both in the channel name so your team can find the right one.
And the everyday details?
- FAQ buttons with your own questions and answers
- Role selection from an approved list
- Automatic closing for inactivity or when a member leaves
- Feedback requests after a ticket closes
- Custom welcome messages and ticket button labels
- Ticket activity, staff statistics and dashboard audit logs
YOUR SUPPORT WORKSPACE
See what’s happening.
Change what needs changing.
Edit a panel, find a conversation, check a transcript. Your dashboard puts the tools in one place.
Preview your panel
Check your message and buttons before you publish them to Discord.
Keep track of your team
Review ticket activity, claims, feedback and recorded changes.
Need a hand?
Follow the dashboard tutorial or open the user guide while you set things up.
SLASH COMMANDS
A few commands to know.
Type / in your server and choose ProTickete. Staff commands require the appropriate permissions.
/auto-setupCreate your initial ticket setup, including roles and channels.
/dashboardGet to your server’s web dashboard for panels, transcripts and settings.
/manage-ticketsOpen the private ticket workspace in Discord. Personalizer and data resets stay on the website.
/helpFind help and setup guidance when you need a starting point.
/support-usFind ways to support the project and help ProTickete grow.
Looking for a ticket action?
Use the ticket’s controls or dashboard tools to manage the conversation.
Full command reference →BEFORE YOU INVITE
A few things worth knowing.
Is ProTickete free?
The public bot’s core ticket features are free, including panels, forms, staff tools and transcripts. Custom bots and bot personalizer access are separate optional offerings.
Can different buttons open tickets in different categories?
Yes. Give each button its own destination and staff roles. You can also route members based on a selection in a form.
Can members attach images or files?
Yes. Add a file-upload field to a form and choose the accepted file type. You can send the submission to a configured channel or attach it to the ticket workflow. Upload limits still apply.
Who can use the dashboard?
Sign in with Discord using the server owner’s account or an account with Administrator permission. When the dashboard vote gate is enabled, a vote activates dashboard access for three days. Bot commands are not locked by that gate.
Does it support Arabic?
Yes. English and Arabic are supported. Change the dashboard interface language with its language switcher, and configure the bot’s language separately in your server settings.
Where do I go if I get stuck?
Start with the setup guide, follow the dashboard tutorial, or visit our support server. Tell us what you tried and what happened so we can help.
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