Ticketer
311
Every ticket, perfectly organized. Custom panels, Ticketer AI, HTML transcripts, star ratings & a no-command web dashboard.
Turn Discord chaos into organized support.
Panels, tickets, AI answers, transcripts and a real web dashboard — set up in under a minute, without memorizing a single command.
General SupportBillingReport a user✦ Ask Ticketer AI
310+Servers
150K+Users reached
3,400+Tickets handled
5.0★Top.gg rating
Setup
Live in 60 seconds
No config files, no command lists. Three steps and your members can open tickets.
1Invite Ticketer
One click, straight from Top.gg.
2Run
/setupA guided setup builds categories, roles and your first panel.
3Go live
Post it with /panel send and fine-tune everything in the dashboard.
In action
One ticket, start to finish
Private channel or thread. AI handles the routine, your team handles the rest.
TicketerAPPToday at 14:02
✓ ClaimTranscriptClose
M
MiaToday at 14:02
Hey, I was charged twice for Pro this month 😕
Ticketer✦ AIToday at 14:02
Sorry about that! I've collected your payment details and flagged this ticket for the billing team — they'll take it from here.
✓ Alex claimed this ticket · AI summary attached for staff
Features
Everything you need — nothing you don't
✦Ticketer AI
Answers routine questions inside the ticket, summarizes long threads for your staff and hands off the moment a human matters.
Auto answersTicket summariesSmart handoff
▦A real web dashboard
Panels, categories, permissions, transcripts and stats — all point and click. No command syntax to remember.
PanelsPermissionsInsights
#Channel or thread tickets
Private by default, no @everyone pings.
≡HTML transcripts
Clean, searchable records of every ticket.
☁Ticketer Cloud
90 days of storage, download anytime.
★Feedback ratings
Star ratings after every closed ticket.
❝Snippets
Saved replies for the questions you get daily.
✎Staff notes
Internal notes members never see.
⇅Claim, transfer, priority
Clear ownership for every ticket.
◷Opening hours
Set expectations before members wait.
⌕Search everything
Find any message across all tickets.
⊘Blacklist users & roles
Stop spam tickets before they start.
✉DM notifications
Members get pinged when staff replies.
Aa10 languages
EN, DE, FR, ES, PT, IT, NL, CS, TR, RU.
Pricing
Start free. Upgrade when you grow.
Free
$0forever
- 5 panels · 10 reasons each
- 5 open tickets per user
- Basic transcripts
- Web dashboard
Pro 14 days free
$2.99/ month, from
- Ticketer AI
- 25 panels · unlimited open tickets
- 500 cloud transcripts
- Advanced customization
/trialReviews
Rated 5.0 by the people running it
★★★★★
“The Bot is the best ticketer Bot I've ever used so far in my five years of using Discord. Keep up the great work dear Ticketer Team.”
BBlueso
★★★★★
“The bot is very easy to use and works flawlessly. The dashboard is beautifully designed and intuitive, which makes configuration super simple. Highly recommended!”
Jjxstmm28
★★★★★
“Excellent work you've done there! Really love the bot. Keep going”
IInvalidDev
🇩🇪
Built in Germany
Servers always inside the EU.
◈
Privacy first
Messages stored only with transcripts on.
✓
GDPR-ready
Public DPA under Art. 28 GDPR.
Ready to bring structure to your support?
Invite Ticketer and open your first ticket in under a minute.
Enjoying Ticketer? A vote takes 5 seconds and helps us reach more servers.▲ Vote
Servidores usando este bot
Avaliações e Comentários
5
10 avaliações
As avaliações só podem ser feitar por usuários registrados. Todos os comentários são revisados pelos moderadores do Top.gg. Por favor, esteja ciente das nossas regras antes de postar algo.
5 estrelas
10
4 estrelas
0
3 estrelas
0
2 estrelas
0
1 estrela
0
