Ticketly

Ticketly: Smart Discord support, simplified.

Ticketly is a modern Discord ticket and support management system designed to make community support faster, cleaner, and easier to manage. Create and manage tickets directly through Discord, configure everything from a dedicated web dashboard, and let your members find answers through the Knowledge Base before they open a ticket.

Features 🎫 Organized tickets: every request gets its own private ticket 🔗 Category-Based Routing: requests go straight to the right staff team 🧠 Knowledge Base: common questions get answered before a ticket is opened ⚡ Fast Replies: send saved answers with one click, right from the ticket 📝 Staff Notes: private notes on a ticket that only your staff can see 📄 Transcripts: closed tickets are saved and can be downloaded as a ZIP ⭐ Ticket Rating: members rate their support experience 📋 Applications: create forms, share a link and approve or reject applications from the dashboard (early access) 📊 Detailed Analytics: see ticket volume, top questions and response times 🌍 6 languages: EN, TR, DE, RU, ES, IT

Getting started Use Quick Setup to choose your channels and staff role in a minute, or follow the built-in dashboard tour. You can try Ticketly on a test server first and remove it anytime.

Early access Applications are available early to members of the BaconLight Studios server who vote for Ticketly on Top.gg.

Terms of Use and Privacy Policy are available on our website: https://www.ticketly.top/

A product by BaconLight Studios™.