Qentaris AI

The autonomous AI support layer for Discord. Qentaris answers your support tickets automatically, and gets smarter every time your staff replies. There is no knowledge base to build by hand. The bot watches how your team responds in real conversations, and after a couple of weeks it starts handling the repeat questions on its own, freeing your staff for the cases that actually need a human. Why it's different Most Discord support bots are glorified FAQ readers. Qentaris is built like a senior teammate:

Learns from your staff automatically. Three training paths: past support tickets, your website (auto-crawled), or manual Q&A you paste in. Indexed with FAISS for sub-second semantic search. Anti-hallucination by design. Every answer is grounded in FAISS hits above a confidence threshold. Sensitive patterns like keys, passwords and personal data are scrubbed before training. Multi-tenant ready. Per-guild isolated knowledge bases, configs and analytics. License keys, plan tiers and admin panel to manage every server you sell to.

Core features

Trained on your store: feeds from past tickets, auto-crawled documentation sites (BFS crawl, image extraction included), or manual Q&A pastes 5 native languages: English, Spanish, French, German, Arabic with full RTL support, auto-detected per message even mid-conversation Reads screenshots via OCR: Tesseract for speed, easyocr fallback, both auto-installed Smart pause on staff reply: 30-minute back-off the moment a human jumps in. If the customer asks something new and staff is silent, the bot picks back up No-response alerts: after 30 minutes of silence with no resolution, pings your staff alert channel with the full ticket excerpt so you never lose a lead Staff leaderboard: auto-tracked response times, ticket counts, customer ratings (1-5 stars via DM on close), and purchase attributions Shop API integration: connects to Billgang to verify orders, attribute purchases to staff, and flag high-intent leads with configurable scoring Interactive setup wizards: /setup, /setup_knowledge, /start. Modal forms with role pickers, channel selects and live previews. No JSON files, no YAML. Web admin panel: full browser dashboard at qentaris.com for guild config, KB editing, conversation history, staff metrics, language analytics, satisfaction trends, conversion tracking. Import and export knowledge bases as zip in one click.

Plans Qentaris is completely free. No credit card, no trial limits, no paywalls.

Free: unlimited servers, unlimited AI responses, all 5 languages, OCR, smart pause, no-response alerts, staff leaderboard, auto KB training, Billgang shop API, high-intent lead scoring, license reseller system, custom branding, web admin panel, and dedicated onboarding support — everything included, forever.

Who it's for Digital goods sellers (Sellix, Billgang, Whop), trading and crypto communities, gaming and esports servers, NFT projects, course and coaching Discords, SaaS founder communities, and any server where staff answers the same questions repeatedly. Setup

Invite Qentaris Run /start (5 minute interactive wizard) Optionally feed it your FAQ, docs site, or past tickets Bot starts learning from staff replies immediately

Links

Website: qentaris.com Interactive demo (60 seconds, no signup): qentaris.com/demo Support: [email protected]