bottu

bottu plugs into your existing ticket system and answers from your own documents, websites, Discord history, and FAQs. When it's not sure or can't find the answer in your added knowledge sources, it hands off to staff with a summary instead of guessing. No migration. No new workflow for your team. Connect a few keywords, upload a document or two, done. No onboarding call, no complicated config. Escalations always go to a human when it matters. The bot never overrides your team's judgment.