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Dexbi

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AI support agent for Discord. Answers your members in channels and tickets, and hands off to your team on your rules.

AI support agent for Discord

Automate your
Discord support.

Dexbi is an AI support agent that automates and handles your Discord tickets.

Answers in your channels and ticketsWorks with your ticket bot

Add to Discord Website Docs

5 minTo set up

FreeTo start

60+Languages

24/7On duty

From zero to deployed, in three steps.

Train it on what you know, shape how it speaks, then ship it anywhere your members are. Do it all in the dashboard, or right in Discord with /setup.

1. Train

Point Dexbi at your docs, files and website. It learns all of it.

2. Test

Try it in the dashboard and refine it. Your members never see it.

3. Deploy

Flip it on where your members already are. Live in minutes.

Meet Dexbi, the support agent that's always on.

It answers your members' questions, hands tickets to your staff on your rules, and closes them once they're solved.

Learns from what you already have

Give Dexbi your docs, files and website once. It answers from them, and keeps your website in sync on its own.

Websites and help centers, re-synced every weekPDFs, Word, Markdown and text filesReads the screenshots inside your docsTurn any staff answer into a doc with one right-click

How Dexbi learns →

Add content

New documentWrite a new document from scratch.

Import documentUpload a PDF, Word, Markdown, or text file.

Website syncCrawl and import content from a public URL.

Your content

docs.yourgame.comWebsite · re-synced today

Server rulesWritten in Dexbi

How do I link my account?Taught from a staff answer

Refund policy.pdfImported file

Patch notesWritten in Dexbi

Works with your ticket bot

Keep the ticket bot you already use. Dexbi answers inside every ticket it opens.

Ticket Tool, Tickety, Ticket King, Modmail and moreAnswers the first message, no ping needed

Set it up with your ticket bot →

#ticket-0042Ticket opened by mira

Ticket ToolAPPToday at 21:17

Hello, @mira

Support will be with you shortly. To close this ticket press the close button.

miraToday at 21:17

where do i find my order number?

DexbiAPPToday at 21:17

It's at the top of your receipt email, starting with #DX. Paste it here and our team can look it up.

Message #ticket-0042

Ticket ToolTicketyTicket KingTicketsHelper.ggTicketifyModmail+ more

Dexbi isn't affiliated with these bots. Their names and logos belong to their owners.

Handles every ticket

Dexbi answers, renames the ticket to fit the issue, calls your team when a person is needed, and closes it once it's solved.

Hands over on your rules, with a short summary for staffSmart rename, like ticket-0043 to billing-0043Smart close: asks first, then closes solved ticketsSaves a transcript of every closed ticket

See what happens in a ticket →

#billing-0043Ticket opened by jax

jaxToday at 09:41

i got charged twice for the same order

Dexbi changed the channel name: billing-0043

DexbiAPPToday at 09:41

Sorry about that! Refunds are handled by our team, so I've brought them in.

Needs a human

@Support

SummaryCharged twice for one order. Wants the duplicate refunded.

Solved tickets close on their own · transcript saved

Message #billing-0043

Knows when to speak up

With Smart reply, members never need to tag Dexbi. It answers real questions in your channels and stays out of everything else.

Skips chatter and conversations between membersSteps back while your team is helping someoneNever answers your staff unless they ping itDaily limits and a troll filter keep it fair

How Smart reply works →

Smart Reply

When it repliesAnswers anyone who needs help. Stays out of chatter and talk between other people.

Smart replyAll messagesOnly pings

Staff rolesNever answered unless they ping Dexbi.

@Support@Mods

Daily reply limitReplies each member can get a day.

20 a day

Ignore trollsStops replying to anyone baiting it.

More ways to use Dexbi.

Connect your AI app, teach it from Discord, and set it up without leaving your server.

Add our refund policy to Dexbi, then test it.✓Used Dexbi · 3 actionslist_documentsno refund doccreate_documentRefund policyask_test_questionansweredDone. Your refund policy is in Dexbi, and it answered a test question from it.

MCP for AI apps

Run Dexbi from your AI app. It edits docs, guidance and deployments for you.

Commands/setup/content/guidance/deploy/settings/access

SetupWhere it answersYour documentsStaff rolesDone

Set up from Discord

Change every setting from Discord. No dashboard needed.

kaihow do i link my account?

mod_samRun /link, then enter the code in game.

Apps › Teach Dexbi

✓How do I link my account?New document from mod_sam's answer

Teach Dexbi

Turn a staff answer into a doc. Right-click it in Discord.

Dobrý denSveikiBonjourHeiSalveKia oraTere

こんにちはBonjourCiaoHalloNamasteTereSalut

HolaSalveGuten TagMerhabaHejनमस्तेAhoj

مرحبا안녕하세요CześćHelloSalutAhojTere

你好Xin chàoHeiShalomZdravoSawubonaNamaste

BonjourHolaCiaoHeiMerhabaOláTere

Multilanguage

Members ask in any language. Dexbi replies natively in 60+.

And everything else

The tools a support team needs, built in.

Reads images members send

A screenshot of the problem is enough.

Forum channels

Answers new forum posts too.

Audiences

Some docs only for staff, VIPs or one channel.

Guidance rules

Plain-English rules for tone, escalation and limits.

Hand-off actions

Ping a role or person, move or rename the ticket.

Closing actions

Archive, rename, cut access or delete, in your order.

Staff commands

/pause, /resume and /forget in any channel.

One answer per burst

Quick messages in a row get one reply.

Dexbi API

Its answers in your own bot or site, on every plan.

Your own profile

Its own name, avatar, banner and bio.

Teammates and roles

Invite people, or give a Discord role access.

Follows links

Website sync can also learn the pages a site links to.

No “Powered by” line

Gone on every paid plan.

Priority support

First in line for help, on Max.

Coming soon

Analytics and Procedures.

Start free today

A free plan with 200 AI replies a month and one teammate, no time limit. Upgrade as your community grows.

Add to Discord See plans

Website Docs Support server Privacy Terms

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