Ticketeer
4.2K
Ticketeer is the most advanced ticket bot on Discord! It's fully customizable with forms, threads, transcripts, menus, & a lot more!
Ticketeer
The last ticket bot you'll ever need
Thread, forum, and channel tickets. Visual editor, forms, transcripts, and total customization — set up in minutes.
★★★★★
4.9 rating
ticket-0847
Open
Claim
Lock
Close
Transcript saved
Powerful features
Everything you need to run professional support
🎨
Highly Customizable
Craft every message with our advanced templating engine. Over 50 customizable messages to match your server's brand.
📄
Ticket Forms
Gather the right info from the start. Custom forms tailored to your needs — no more back-and-forth.
🖱️
Buttons & Dropdowns
Intuitive ticket panels with interactive menus. No commands — just click and go.
📜
Transcripts
Detailed records of every interaction. Downloadable for reference, training, and accountability.
✏️
Visual Editor
No code required. Intuitive drag-and-drop customization for anyone on your team.
🌟
Feedback & Ratings
Collect user feedback with sleek rating forms after each ticket. Measure quality and improve over time.
50+ Customizable Messages
Every message the bot sends can be tailored with the template engine
Ticket Forms
Survey users before opening a ticket to gather the right info
Buttons & Dropdowns
Interactive menus and buttons for creating tickets
Ticket Transcripts
Downloadable records of every conversation
Visual Editor
Intuitive drag-and-drop message customization
Feedback & Ratings
Collect user feedback after each ticket is resolved
Thread Tickets
Private or public threads for streamlined support
Forum Tickets
Public forum threads for community-driven support
Channel Tickets
Dedicated channels organized under categories
Claiming & Assigning
Staff claim or get assigned tickets for accountability
Ticket Priorities
Set urgency levels so critical issues come first
Ticket Locking
Pause conversations without closing the ticket
Auto-Expiration
Automatically close inactive tickets after a set period
Ticket Scheduling
Restrict ticket creation to specific hours
Ticket Limits
Control max open tickets per user
Ticket Logs
Track every action for transparency and auditing
Role Permissions
Granular control over who can do what
Private Staff Threads
Internal discussions hidden from the ticket creator
Custom Identity
Personalize the ticket opening process per user
Multi-Panel Support
Multiple ticket panels in different channels
DM Notifications
Alert users via DM when their ticket is updated
Webhooks
Integrate with external services and workflows
Embed Builder
Create rich embeds for panels and messages
Slash Commands
Full slash command support for all actions
Flexible ticket types
Your server, your rules
Choose the ticket format that fits your community best
📂
Thread Tickets
Private or public threads for streamlined discussions. Keep your channel list clean while handling support efficiently.
📝
Forum Tickets
Public forum threads to engage your community. Users can browse and contribute to open issues collectively.
📋
Channel Tickets
Dedicated channels organized under categories. Full control over visibility and permissions for each ticket.
Management & control
Stay organized
Tools to keep your support running smoothly at any scale
👥
Claiming & Assigning
Staff can claim tickets or get them assigned. Prevents overlap, ensures accountability, and keeps your team coordinated.
⚡
Ticket Priorities
Set urgency levels to ensure critical issues get attention first. Visual indicators keep your team focused on what matters.
🔒
Ticket Locking
Pause conversations without closing the ticket. Lock tickets to prevent further replies while keeping the history intact.
⏰
Auto-Expiration
Automatically close inactive tickets after a set period. Keep your queue clean without manual intervention.
🕒
Ticket Scheduling
Restrict ticket creation to specific hours. Manage support availability and set expectations for your community.
🔢
Ticket Limits
Control how many tickets a user can have open at once. Prevent abuse and maintain efficiency across your server.
Transparency & security
Full control
🔐
Role Permissions
Granular role and user permissions for every action. Control who can view, manage, and respond to tickets.
📊
Ticket Logs
Track every ticket action with detailed logs. Full transparency and accountability for your support operations.
💬
Private Staff Threads
Internal discussion threads within channel tickets. Coordinate with your team without the user seeing.
See it in action
Built for power users
Dashboard
Manage all tickets in one place
Transcripts
Detailed records of every interaction
Forms
Collect structured feedback easily
💬
Help & Support
Join our support Discord to get help setting up and managing your server's tickets.
Ratings & Reviews
4.31
16 reviews
Reviews can be left only by registered users. All reviews are moderated by Top.gg moderators. Please make sure to check our guidelines before posting.
5 stars
13
4 stars
0
3 stars
0
2 stars
1
1 star
2
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