CodeFour

Support tickets Ticket panels with a button for each kind of request. Every ticket gets its own private channel.

Categories with their own staff roles, intake questions and assistant instructions The assistant answers first and hands over with a briefing when it can’t help Claim, transfer, rename and set priority, with auto-close for quiet tickets Working hours, with an offline notice outside them Transcripts members can open in the browser Star ratings and reviews when tickets close /ticket /panel The AI assistant An assistant that answers like a member of your staff, using what your server already knows.

Answers from your rules, guides, linked docs and the tickets staff have solved Reads screenshots, like F8 console errors and crash screens Checks live server status and FiveM network data when it helps Answers in its own words instead of pasting your rules Remembers each member’s setup, if you switch member notes on Drafts lessons from solved tickets for staff to approve /ask /ai Support channels Pick a channel or forum where members ask questions in public.

Every question gets its own thread and an answer within seconds Follow-up questions are answered in the same thread The assistant steps back the moment staff reply That solved it closes the thread, or the member moves it to a private ticket It can also help in other channels, only when it’s sure of the answer Learning your server CodeFour reads your server’s public information channels when it joins, and keeps up as they change.

Copies rules, FAQs and guides word for word, so answers stay accurate Opens the links in those channels, including Google Docs and GitHub pages Turns public chat into short notes of what staff confirmed Skips private, age-restricted, ticket and log channels Every source can be checked, edited or removed under Knowledge FiveM servers Live status for every server you run, in Discord and in the dashboard.

A status message that updates every minute Alerts when the server goes down or comes back, with an optional role ping Player history, peaks and records Network trends and popular scripts from Heartbeat Works with servers that aren’t on the Cfx.re list, by IP and port /fivem The bridge resource A small resource for your FiveM server, downloaded from the dashboard already set up.

Whitelist players by Discord role as they connect The real player list, with names and Discord accounts Join, leave and blocked connection logs in a Discord channel Other resources can post their own events to your log channel Says in the server console when something needs attention, like a newer version Applications Whitelist and job applications, handled in Discord.

Build forms in the dashboard, or start from the whitelist template Members apply with a button An AI summary for reviewers, if you want one Accept or deny with a reason, and roles are given automatically /apply /application Community The everyday tools a roleplay community runs on.

Announcements with scheduling and a live preview Giveaways with role requirements, bonus entries and rerolls Role menus with buttons or dropdowns Welcome and leave messages, and roles for new members Leveling with XP, ranks and role rewards Suggestions with voting and staff responses /announce /giveaway /suggest /suggestion /rank /leaderboard Staff See how your team is doing, and pay them fairly.

Tickets claimed, answered and closed by each member of staff Typical response times and ratings Payroll with your own rates, downloadable as a spreadsheet Every review members leave, in one place Moderation and safety Moderation that keeps a record.

Warnings, timeouts, kicks and bans, each with a numbered case AutoMod for spam, invite links, unwanted links, mass mentions and blocked words Logs of edits, deletions, joins, leaves and role changes Slowmode, lock and purge /warn /warnings /timeout /untimeout /kick /ban /unban /purge /slowmode /lock /unlock Stats How your community is doing, on one page, for the last 7, 30 or 90 days.

Members, growth, messages and active members Tickets, busiest hours and response times What the assistant solved, and how support channels are doing A staff leaderboard Moderation, applications, suggestions and giveaways FiveM players, peaks and uptime The dashboard Everything is set up from the browser.

Log in with Discord and see only the servers you can manage Give dashboard access to specific roles Every change is recorded, with who made it Delete all of your server’s data at any time