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Better Tickets

Javacord

The most customizable ticket bot which helps you to handle support tickets easily and powerful

Created By: Domme# 8899

The best configurable ticket bot available on Discord!


Easy configuration with the Webinterface


A small overview of my features:

  • Creating transcripts - anytime!
  • VIP ticket feature - Seperate configuration for special guests (VIP Role)
  • Blacklist - for users you dont like
  • Custom ticket name
  • Devmode for easier information access for other bot developers
  • Easy access of old tickets
  • And a lot more features!

All available commands:

  • -new ⟨Subject⟩ | Creates a new Ticket
  • -close ⟨Reason⟩ | Closes the Ticket
  • -transcript | Creates a transcript from the current conversation and sends it to the user
  • -setVIP [@ROLE / ID] | Add a role to the VIP list
  • -setCategoryVIP [Category Name / ID] | Sets the category for the tickets
  • -add [@User / ID] | Adds a user to a ticket
  • -remove [@User / ID] | Removes a user from a ticket
  • -blacklist [@User / ID] | Un/blacklist a user for creating tickets
  • -blacklists | Get a list of all blacklisted users
  • -rename [NAME] | changes the name of the current ticket
  • -owner [@User / ID] | Set the owner of the ticket
  • -setTranscript [#Channel / ID] | Sets the channel which the transcript will be created
  • -setCategory [Category Name / ID] | Sets the category for the tickets
  • -modRole [@Role / ID] | Set the mod role for ticket moderation
  • -adminRole [@Role / ID] | Set the admin role to configure the bot
  • -devmode [#Channel / ID] | Sends messages with information for other bot devs to a channel
  • -setup | Easy standard configuration of the bot (Recommended)
  • -autoSetup | Automatic setup of the bot (Recommended)
  • -restrict [#Channel] | Add / Removes the ability to create tickets in the mentioned channel (Multiple channels are possible)
  • -ticketName [Name] | Sets the name for the ticket e.g. NAME-113
  • -setMsg [Message] | Sets the ticket message: {{ }} for normal text | :user:
  • -maxTickets [Number] | Sets the maximum amount of tickets for one user
  • -prefix [Prefix] | (empty to reset) Set a custom prefix
  • -setOpen [1 / 0] | Normal users can / not create tickets
  • -setOpenVIP [1 / 0] | Vip users can / not create tickets
  • -delMsg | Deletes the message when creating a ticket
  • -reqSubject | Determines if the ticket requires a subject to be created