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MailBox

MailBox

4.06

528

Invite

Vote (2)

Simple, yet feature-rich multi-server modmail bot for your Discord Server. MailBox makes server communication easier than ever!


MailBox - Easy server communication!

What is MailBox?

Mailbox is a Discord Bot that allows members of your server to create tickets and contact staff. Its essentially a ticket system, but done through DMs instead for a more secure and private experience, if you won't want the user to see everything you are doing in a ticket channel.

How does it work?

After you setup MailBox in your server, when a member DMs the bot they will be greeted with a list of servers they share with the bot. Each server has an ID next to it, where they simply type -open [id] to create a thread. A channel will be created in your server, where you can reply to the user with -r [message] and use other thread commands. To close a thread, simply run -close [time] inside of the thread channel.

How do I set MailBox up?

Setup is extremely easy! You only need to run one command to get going, however there are more commands for further customization. Simply run -setcategory [category] to select a category in your server that will be used for the tickets. You can also add roles that have permission to reply to threads with the -addrole [role] command. By default, only members with the Manage Server permission can reply.

Thats all!

Now that you have learned what MailBox is and how to use it, you are free to invite it and give it a shot! We value all support greately and we are nearing 500 servers! If you would like more information or need help, please visit our Support Server

Ratings & Reviews


4.06

17 reviews

Reviews can be left only by registered users. All reviews are moderated by Top.gg moderators. Please make sure to check our guidelines before posting.

5 stars

10

4 stars

4

3 stars

0

2 stars

0

1 star

3


fyrlex
fyrlex

over 3 years ago

Excellent bot that is very customizable. The developer is very friendly and is working very hard to make MailBox the best for everyone!

4

MailBox

Replying to fyrlex

Thanks for the review!


boss
boss

over 3 years ago

Good bot.

3

MailBox

Replying to boss

Thanks boss!


bean
bean

over 3 years ago

A flexible mod mail bot thats easy to use and without nonsense design and absurd premium prices

3

MailBox

Replying to bean

Appreciate the kind review, bean!


Felix.
Felix.

over 3 years ago

I love this bot! It's amazing that you can't see which staff member replied. The only downside is that it's hard for new users to open a ticket as there is nothing that explains how to do it.

3


sillydboy
sillydboy

over 3 years ago

Good bot, I really like how it works, I have tested it so many times and never had a problem, I do find tons of ways to inprove the bot, but there nothing big just small improvements.

2

MailBox

Replying to sillydboy

Thanks for your review. We do have a somewhat up-to-date command list at https://docs.mailboxbot.me/commands Web enhancements are coming soon. Stay tuned!


HyXFR
HyXFR

over 3 years ago

That's a really good bot for support on a discord server, but, the command for open a ticket (-open) are not very useful, I think that's better if the bot say the id & the name of servers, but, we can send the id of the server directly. e.g. USER (send in DM of bot) : I have a problem, i can't view the history of #welcome -- Bot (send in DM of user) : 2 Mutual Servers ID 1 | Top.gg ID 2 | MailBox ...

1



xixii0060
xixii0060

almost 3 years ago

Bot is easy to use.

0


Subnautica
Subnautica

almost 3 years ago

sorry but its fucking shit

0




Details

Prefix

-

Server Count

528

Socials

Tags

    Utility

    Moderation

    Social

    Customizable Behavior

    Web Dashboard

Creators

wuper

wuper