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Ticketer

Ticketer

3.67

98

Invite

Vote (41)

Easily create a ticketing system using either threads or text channels!


Create support tickets super easily using either threads or text channels! There is support as well for welcome/goodbye messages, and suggestion commands!

Ticket Setup

  • Give the bot all thread permissions and manage messages if it doesn't have it
  • Add the ticket managers via /ticket-config managers {role}
  • Create a text channel named support or choose your own channel via /ticket-config support-channel. If you want to use text channels instead of threads, use /ticket-config support-category and /ticket-config text-channels

Welcome/Goodbye Messages Setup

  • Add the channel via /welcome add {channel}
  • Give the bot send messages permission on that channel if it doesn't have it

Suggestions Setup

  • Add the channel via /suggest-config sugesstions-channel
  • Give the bot send messages and add reactions permission on that channel if it doesn't have it

Ratings & Reviews


3.67

3 reviews

Reviews can be left only by registered users. All reviews are moderated by top.gg admins. Please make sure to check our guidelines before posting.

5 stars

1

4 stars

0

3 stars

2

2 stars

0

1 star

0


_Rewe
_Rewe

8 months ago

The idea of a bot that uses threads instead of channels is a good idea, but because private threads are for boost level the tickets are public, everyone can read/write the tickets.

0

Ticketer

Replying to _Rewe

yeah that unfortunately is a disadvantage, but if the server has the capability to use private threads (from the server getting boosted), the bot automatically uses them instead of public ones


GodlyLegend
GodlyLegend

8 months ago

Good start but you should make the threads private

0

Ticketer

Replying to GodlyLegend

as i said to the previous person, the threads will automatically be private if the server is tier 2 or above. if it isn't, the bot will have to use public ones instead. if your server is tier 2 or above and the threads are still public, please join the support server and inform me


Passy
Passy

about 1 month ago

Heya we have been using this bot very good, but we would like to have an option to turn the ticket created message off

0


Details

Prefix

/

Shards

1

Server Count

98

Socials

Discord Support Server

GitHub

Tags

    Staff

    Suggestion System

    threads

    ticket

    tickets

    Ticket System

Creators

CarelessInternet

CarelessInternet